Bauer Audio Service Plan Comparison

 

 

Basic

$ 39 Monthly
  • Response time via Phone and Email
    depending on availability upto 48 hours
    M-F 9:00 AM to 5:00 PM
  • Power Reboot
    Specialized equipment is required
  • Product Warranty
    Manufacturer's Only
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Essential

$ 129 monthly
  • Response time via Phone and Email
    within 4-6 hours
    M-F 9:00 AM to 8:00 PM
  • Power Reboot
    Specialized equipment is required,
    installation and configuration included
  • Product Warranty
    Manufacturer's
    + no shipping and handling fees
  • Client Access
    Specialized equipment is required,
    + Custom programming may be required
  • Remote System Monitoring
    Specialized equipment is required
  • In-Home Service
    up to 4 hours per year
  • Discounted Upgrades
    up to 3%
  • Tech Support
    up to 1 hour per year
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Priority

$ 469 monthly
  • Response time via Phone and Email
    within 1 hour M-F 9:00 AM to 8:00 PM
    + weekend response may vary
  • Power Reboot
    Specialized equipment is required,
    install + config + 10% discount included
  • Product Warranty
    Manufacturer's + no shipping, handling,
    re-installation and firmware update fees
  • Client access
    Specialized equipment is required,
    + Custom programming may be required
  • Remote System Monitoring
    Specialized equipment is required
  • In-Home Service
    up to 8 hours per year
  • Discounted Upgrades
    up to 10%
  • Tech Support
    up to 4 hours per year
  • Cable, Telephone and Internet
    Service Provider Support

    up to 4 hours per year
  • Calibration for
    Audio Video Systems

    up to 2 hours per year
  • Power Protection Equipment
    Shipping and handling fees not included
  • Next Business
    Day Guarantee
  • On-site Preventive Maintenance
    (2) 4 hour visits per year
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